Purchase & course support
Let's get you back inside.
Start with the quick checks below. If they do not solve it, your message reaches a real inbox at hello@belongingandbots.com.
I paid but cannot find my key
Search the purchase inbox for Lemon Squeezy and check spam or promotions. The license key is in the receipt email. If it is still missing, contact us from the email used at checkout.
My key is not opening the course
Copy the full key without extra spaces and try the Unlock page again. If it still fails, send us the purchase email and the product name—never post your license key publicly.
I cannot find a download or bonus
Open the course from My courses and return to the lesson or bundle page where the resource is listed. If a link fails, tell us which course, lesson, browser, and device you were using.
I have a billing or refund question
Tell us the purchase email, product, approximate purchase date, and what went wrong. Digital purchases are generally final, subject to applicable law, but we review incorrect charges, failed delivery, and material product-description issues.
Still stuck?
Use the support form or email us directly. Include the product name and purchase email so we can trace the right record.